Privacy Policy

The Lott is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you access our online casino services, including our range of online pokies. This policy complies with the Australian Privacy Principles established under the Privacy Act 1988 and relevant gambling regulatory standards.

License Information

The Lott operates under the necessary licensing frameworks, including Australian State Government Licenses (Tattersall’s, NSW Lotteries, Golden Casket, SA Lotteries) and the Kahnawake Gaming Commission for our online casino services. These licenses ensure that we adhere to strict regulations regarding responsible gaming and player protection.

Data Collection

We collect various types of personal information from our users, which may include:

• Registration data: When you create an account, we collect your name, date of birth, address, and contact information.
• Payment details: We gather information required for processing transactions, which may include your credit card details or bank account information.
• Technical logs: We automatically collect certain information when you visit our website, such as your IP address, browser type, and device information. This data helps us improve our services and user experience.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze site traffic.

Purpose of Data Usage

The information collected serves several important purposes, including:

• Account management: Your personal information is essential for creating and maintaining your account, ensuring secure access and user verification.
• Marketing communication: With your consent, we may use your information to send you updates, promotions, and information about our services, including new online pokies.
• Anti-fraud checks: We use your data to detect and prevent fraudulent activities, ensuring the integrity of our gaming platform.
• AML compliance: We adhere to Anti-Money Laundering regulations, which require us to collect and verify certain information related to financial transactions.
• KYC procedures: As part of our Know Your Customer policies, we may need to verify your identity and other personal details to ensure responsible gaming practices.

Data Sharing

The Lott may share your personal information with third parties in certain circumstances, including:

• Disclosure to payment providers: We share necessary payment information with our financial partners to process transactions securely.
• Verification partners: We may collaborate with third-party services to verify your identity and conduct necessary checks to comply with legal obligations.
• Regulatory authorities: We may disclose your information to governmental or regulatory authorities when required by law, including for compliance with gambling regulations.

User Rights

As a user, you have specific rights regarding your personal data, which include:

• Right to access: You can request access to the personal information we hold about you.
• Right to deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
• Right to restrict processing: You may request that we limit the processing of your personal information under certain circumstances.

To exercise these rights, please contact our support team for assistance.

Cookie Policy

The Lott uses cookies to improve your experience on our platform. Our cookie policy includes:

• Essential cookies: These cookies are necessary for the functionality of our website, enabling you to navigate our site and use its features.
• Analytical cookies: We use these cookies to gather information about how users interact with our site, helping us analyze and enhance our services and platform performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your ability to access certain features of our website.

Data Security

The Lott takes appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security technologies and procedures to safeguard your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, please reach out to our support team. We are committed to addressing your inquiries and ensuring your privacy rights are respected.